Return Policy

At Buy Guns Store, we strive to provide high-quality products and excellent customer service. If you need to return an item, please follow our return policy outlined below.

Return Window

  • You may return items within 30 days of receiving your order.

Eligibility for Returns

  1. Condition of Items: Items must be in their original condition, unused, and in the original packaging.
  2. Return Authorization: All returns require a Return Authorization (RA) number, which can be obtained by contacting our customer service.

Non-Returnable Items

  • Firearms and ammunition cannot be returned once opened or used.
  • Customized or special-order items are non-returnable.

How to Initiate a Return

  1. Contact Us: Call (+1) 424-429-1889 or email [email protected] to request a Return Authorization (RA) number.
  2. Prepare Your Return: Pack the item securely, including all original packaging and documentation. Write the RA number on the package.
  3. Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Processing Your Return

  • Once we receive your returned item, it will be inspected.
  • If approved, a refund or exchange will be processed within 7-10 business days.

Contact Us

For any questions regarding our return policy, please reach out to us:

Thank you for choosing Buy Guns Store. We appreciate your business!